Website information
Privacy Policy
How Wavelength Concepts handles information submitted through this website.
Our approach
Information we collect.
We may collect the contact and project information you choose to provide when you call, email or submit an enquiry, including plans or site photographs you elect to attach. Please do not upload identity, banking or other highly sensitive documents. Website hosting, security and analytics services may also process basic technical information such as device type, browser, IP address and visited pages.
Construction detail
How information is used.
Information and attachments are used to respond to enquiries, understand the proposed scope, prepare quotes, manage projects, protect the form from spam and improve the website. We do not sell personal information. Hosting, email delivery, security and other service providers only receive information required to perform their role.
Why it matters
Website analytics and your choice.
Where optional website analytics are enabled, the website asks for permission before loading the analytics service. If you allow analytics, we may measure page views, general traffic sources, interactions with contact links and progress through project-planning tools so we can improve useful content and identify where the website is difficult to use. You can decline without affecting access to the website or enquiry forms.
The analytics preference is stored in your browser. Analytics reports are intended to show aggregated website behaviour, not to create a detailed personal building profile. Information entered in the Project Studio remains in your browser until you choose to submit the final secure enquiry form.
Planning your project
Access and contact.
To request access to, correction of or deletion of information we hold, email Zach@wavelengthconcepts.com.au. Legal retention obligations may limit deletion in some circumstances.